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Cosplay OzAnimart Pty Ltd
  • Home
  • PRE-ORDERS
  • Trading Card Games
    • Cardfight Vanguard
      • Trial Deck
      • Booster Box
      • Special Booster Box
      • Sneak Preview
    • Weiss Schwarz
      • Trial Deck (ENG)
      • Booster Box (ENG)
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      • Booster Box (JPN)
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      • Starter Deck
      • Booster Box
    • hololive Official Card Game
      • Starter Deck
      • Booster Box
      • Accessories
    • Godzilla Card Game
      • Starter Deck
      • Booster Box
    • Ultraman Card Game
      • Starter Deck
      • Booster Box
    • Force of Will
      • Starter Deck
      • Booster Box
      • Pre-Release
    • Bushiroad Trading Card Collection
    • KMC Card Sleeves
      • Standard Size
      • Mini Size
      • Storage Box
    • Bushiroad TCG Accessories
      • Gamegenic Vanguard Vaults
      • Standard size sleeves
      • Mini size sleeves
      • Deck holders
      • Storage boxes
    • Mulga TCG Accessories
  • Gifts
    • IWAKO
      • Assorted Theme Box
      • Blister Pack and Craft House
      • Display & POS
      • Capsule Toys
      • Single Design
      • Special Design
    • Wooderful life
      • Music box
      • Mini Music Box
      • Lifestyle & Ambiance Light
      • Bobble Head
      • Garden
      • Demos & Displays
    • 3D Puzzles
      • PaperNthought
      • Ki-Gu-Mi
      • Ki-no-ki
      • Wa-Gu-Mi
    • AITOH
    • Higashiyama
    • iCutes
    • Plushies
      • Yell Plushies & Gifts
      • Tacchii Zoo Plushies
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    • Capsule Toys
      • Bandai
      • Bushiroad
      • IWAKO
      • Yell
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      • Re-Ment Blind Boxes
      • Lucky Emma Blind Boxes
      • Other Blind Boxes
    • PalVerse Blind Boxes and Figures
      • PalVerse Blind Boxes
      • PalVerse Pale. Figures
    • Genshin Impact
      • Accessories
      • Acrylic Stands
      • Blind Boxes
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  • Home
  • Terms & Conditions

Terms & Conditions

COSPLAY OZANIMART TERMS & CONDITIONS

These Terms and Conditions constitute an agreement between the customer (“you”, “your”) and Cosplay OzAnimart Pty Ltd, Level 1, 311 Elizabeth Street, Melbourne, Victoria 3000 (“Cosplay OzAnimart ”, “us”, “we”, “our”). These Terms and Conditions apply to the ordering, purchase, fulfilment and delivery of Products from Cosplay OzAnimart whether orders are made via our Website, in person at one of our shop locations (details of which are on our Website), by telephone or by email. Please read these Terms and Conditions carefully before placing your Order with Cosplay OzAnimart . If you do not understand these Terms and Conditions or if you have any questions, please contact Cosplay OzAnimart Customer Service on (03) 9640 0351.

1. Definitions

  1. Delivery Agent means any third party engaged by Cosplay OzAnimart on your behalf to deliver an Order to you.

  2. GST has the same meaning as in A New Tax System (Goods and Services Tax) Act 1999 (Cth).

  3. Law means any written rule or collection of rules, including, but not limited to any statute, regulation, order or determination recognised to have binding force or effect.

  4. Order means a request by you to purchase a Product from the Website in accordance with these Terms and Conditions.

  5. Product means each good that is offered for sale on the Website.

  6. Terms and Conditions means these terms and conditions as amended from time to time.

  7. Website means http://www.ozanimart.com.au

2. Compliance

  1. You agree to be bound by and comply with these Terms and Conditions and all relevant Law when using the Website and placing an Order.

  2. Each Order you place constitutes a separate and binding agreement between you and Cosplay OzAnimart.

3. Placing an Order for a Product

  1. You may place an Order for a Product by selecting a Product and submitting an Order on the Website.

  2. Any Order submitted on the Website is an offer by you to purchase Product for the price specified (including delivery and other charges, fees and taxes) at the time you submit the Order.

  3. When submitting the Order you agree to provide us with complete and accurate contact details to enable us to process and deliver your Order. We may require you to provide additional details or confirm your details to enable processing and delivery of your Order.

  4. Cosplay OzAnimart will not be liable for any loss for a delay or failure to process or deliver a Product to you (or your nominated recipient) due to your Order containing incomplete or inaccurate details.

4. Acceptance and Rejection of Orders

  1. Cosplay OzAnimart reserves the right to accept or reject an Order for any reason at any time.

  2. Each Order accepted by us constitutes a separate and binding agreement between Cosplay OzAnimart  and you, for Cosplay OzAnimart to supply the selected Product to you in accordance with the Order and the Terms and Conditions.

  3. If we reject an Order we will notify you of that rejection within a reasonable period of time and where your payment for the Product has already been processed we will refund such payment to you within a reasonable period of time. Cosplay OzAnimart will not be liable for any loss, damage, cost, or expense incurred due to the rejection of an Order or as a result of any delay in processing a refund.

5. Delivery of Products

  1. Cosplay OzAnimart will only deliver to addresses and post office boxes in Australia.

  2. You agree to be responsible for all delivery fees.

  3. Cosplay OzAnimart will only arrange delivery the Product ordered upon receipt of payment of the price and all delivery fees.

  4. The delivery fees for an Order depend on the type of Product, in particular, the size and weight of the Product.

  5. All Orders are delivered via trackable freight by a Delivery Agent we engage on your behalf.

  6. Cosplay OzAnimart cannot guarantee delivery time frames and will not be liable for any loss, damage, cost or expense incurred due to a delay in delivery.

  7. You or your appointed representative must be present to accept delivery of your Order. The Delivery Agent may require proof of identity to be provided.

  8. You acknowledge and agree that any person at the delivery address who accepts delivery of your Order is:

  1. authorised by you to receive your Order; and

  2. over the age of 16 years and capable of receiving delivery on your behalf.

    1. You may be liable for re-delivery fees in the event that the Order cannot be delivered due to there being no person present and willing to accept delivery at the delivery address, no proof of identity being provided or if the delivery address cannot be accessed. In these circumstances you may need to collect the Product from the Delivery Agent’s local depot or agent. You must follow the Delivery Agent’s instructions for collection and pay any additional delivery fees.

    2. Before accepting delivery of the Order, you or the person accepting delivery should inspect the Product to ensure that it matches your Order and that it has not been damaged in transit.

    3. Title in the Product passes to you on the later of the date and time that you make payment of the price in respect to the Product or the date and time that you (or the person accepting delivery) accept delivery of the Product to the delivery address.

    4. In the event that payment for the Product is not received by the time you accept delivery of the Product, you agree to hold the Product as bailee for Cosplay OzAnimart until such time as payment of the price (and any other monies due under these Terms and Conditions in relation to the Product) is made or until they are returned to Cosplay OzAnimart on demand.

    5. Cosplay OzAnimart will not be liable if the Order is lost in transit or for any damage caused to the Product in transit. We strongly recommend that you select the freight option that includes insurance when placing your Order. If you choose the standard option with no insurance you agree to assume the risk of the Product being lost or damaged in transit.

6. Order Cancellation and Returns

  1. Once an Order is placed it cannot be changed or cancelled with exceptions of pre-order items where a cancellation or change will incur a 10% fee of the cancelled or changed product total to be added to the next invoice.

  2. Products purchased from Cosplay OzAnimart cannot be returned or exchanged unless required by Law.

7. Price and Payment

  1. The price in respect of a Product is specified on the Website.

  2. Once an Order is submitted we will charge you, and you agree to pay the price of the Product ordered (including delivery and other charges, fees and taxes).

  3. All prices, delivery and other charges and fees include GST where applicable.

  4. Payment of an Order can be made by:

  1. Direct Bank Deposit or Internal Transfer to the following account:

Bank: Commonwealth Bank of Australia

BSB: 063 014

Acc/No: 1015 5987

  1. Credit card however credit card purchases will incur a surcharge to be determined by us from time to time. Once an Order is submitted, you authorise Cosplay OzAnimart to debit the amount payable from your nominated credit card.

  2. Money order cheque sent to Cosplay OzAnimart Pty Ltd at Level 1, 311 Elizabeth Street Melbourne, VIC, 3000.

    1. Cosplay OzAnimart reserves the right to change or alter prices of Products on the Website without notice to you, unless you have already submitted an Order, in which case there will be no change or alteration in pricing.

    2. You agree not to pay, or attempt to pay, for a Product through any fraudulent or unlawful means.

    3. You will receive a tax invoice at the time of delivery which specifies the total fees and charges for the Order.

    4. The payment of the price and any fees and charges due under these Terms and Conditions with respect to any Product ordered must be received by us no later than 14 days after the Order has been made. You agree to pay interest on any monies due but not paid within this timeframe where the rate of such interest shall accrue at a rate of 4% above the prevailing rate of interest from time to time fixed by the Penalty Interest Rates Act 1983.

8. Warranty

  1. Cosplay OzAnimart warrants that your Product, will be free from defects in materials or workmanship, under normal home use, for a period of one year from the date of purchase (warranty period) unless the defect is caused by accident, misuse, negligence (including tampering), abuse, damage in transit, or use for commercial purposes. This warranty does not cover damage incurred due to servicing at a servicing centre not approved by Cosplay OzAnimart or damage caused by anything other than a manufacturing defect. This warranty excludes any relief for incidental or consequential damages. If you require further information about your warranty, please call Cosplay OzAnimart Customer Service on (03) 9640 0351.

  2. Should a defect appear in your Product within the warranty period, we will repair it or replace it at our option.

  3. To entitle you to claim the warranty you must:

  1. Call Cosplay OzAnimart Customer Service on (03) 9640 0351 and tell us about your problem.

  2. If we instruct you to send us all or part of the Product for repair or replacement, pack it carefully in the original carton (if possible) to prevent damage. Any damage caused sending the product is not covered by the warranty.

  3. Print your name and address on the carton/packaging.

  4. Write a letter to us explaining the problem. Include the following: your name, address and a copy of the original tax invoice as proof of purchase.

  5. Attach the sealed envelope containing the letter to the carton/packaging. Insure the carton/package for the value of the product and send prepaid to:

Cosplay OzAnimart Pty Ltd

Level 1, 311 Elizabeth Street

Melbourne, Victoria, 3000, Australia

  1. If the Product is defective within the warranty period we will honour our warranty by repairing or replacing the Product at our option.

    1. Cosplay OzAnimart will not be liable for any expenses associated with a warranty claim.

    2. In order to assist handling of your warranty and to facilitate verification of the date of purchase, we recommend that you complete and return to us the warranty registration card enclosed with the Product.

    3. The benefits provided to you by this warranty are in addition to other rights and remedies available to you under Australian Consumer Law. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and for compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

    4. Without excluding, restricting or modifying the rights and remedies to which you may be entitled to pursuant to this clause 8 and the Australian Consumer Law:

  2. you acknowledge that the Website and its contents are provided on an “as is” basis and we do not make any warranty or representation as to its accuracy or reliability or as to the suitability of the Website or a Product for any purpose;

  3. Cosplay OzAnimart excludes to the fullest extent possible under Law, all other implied terms and warranties whether statutory or otherwise, relating to the Website or the subject matter of these Terms and Conditions; and

  4. Cosplay OzAnimart will not be liable to you for indirect and consequential loss arising from or connected to these Terms and Conditions in contract, tort, under any statute or otherwise.

    1. Our liability to you for loss or damage of any kind arising out of these Terms and Conditions will be reduced or limited to the extent that you cause or contribute to the loss or damage.

9. Termination

  1. Cosplay OzAnimart reserves the right, at its discretion, to immediately terminate these Terms and Conditions and suspend, terminate or limit your access to and use of the Website if:

  1. Cosplay OzAnimart reasonably believes that you have breached these Terms and Conditions and such breach is not capable of remedy; or

  2. You have been provided with notice of a breach of these Terms and Conditions and you have failed to remedy such breach within 14 days (where the breach is capable of being remedied).

10. Privacy Policy

  1. Cosplay OzAnimart supports and complies with the National Privacy Principles that provide the benchmark for the collection, access, storage and handling of personal information we obtain in our business.

  2. We only collect personal information if it is reasonable to do so. When personal information is collected we have procedures in place to ensure that your personal information is not accessed by unauthorised persons, lost, unduly disclosed, amended or misused. When the information is no longer required we will take measures to destroy it.

  3. You do not have to provide us with any personal information. However, if you choose not to provide us with the personal information we request we may not be able to supply you with any Product the supply of which depends upon the collection of the personal information.

  4. The personal information we obtain is generally used to enable us to supply Product to you. We may also use your personal information to investigate ways to enhance our services to you (eg to advise you of new Product). You can tell us at any time that you do not want us to send information to you other than for the main purpose we obtained the information from you. If we disclose any personal information to other organizations (eg researches and others we deal with in our business) we try to ensure that we do so in such a way that does not enable individuals to be identified.

  5. We will provide you with access to any of your personal information we hold except in some situations identified by the Law. If you require your personal information please advise us by email. We may require proof of your identity before giving the requested access. Your information will generally be provided free of charge but we reserve the right to charge a reasonable fee if your request requires more than usual efforts.

11. General

  1. If the whole or any part of a provision of this agreement is invalid, unenforceable or illegal then that provision is severed from this agreement to the extent of the unenforceability or illegality. Such severance does not affect the validity or enforceability of the remainder of this agreement which has full force and effect.

  2. This agreement is governed by the laws of Victoria, Australia and must be construed in accordance with the laws in force in the State of Victoria. Each party submits to the exclusive jurisdiction of the courts of Victoria. Any rights or remedies to which you are entitled under the Australian Consumer Law arise independently of these Terms and Conditions and this provision does not apply to any claim you may have under the Australian Consumer Law.

  3. Cosplay OzAnimart reserves the right to change these Terms and Conditions from time to time. The Terms and Conditions that will apply to any Order are the Terms and Conditions that applied at the time the Order was submitted.

  4. Any notices required to be given pursuant to these Terms and Conditions may be given to you by electronic mail and to Cosplay OzAnimart by electronic mail to wholesale@ozanimart.com.au.

  5. Any failure or delay by Cosplay OzAnimart in exercising any power or right conferred on Cosplay OzAnimart by these Terms and Conditions will not constitute a waiver of that power or right.

 

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Copyright © 2025 Cosplay OzAnimart Pty Ltd
ABN: 14120451229
Address: Level 1, 311 Elizabeth Street Melbourne VIC 3000

Terms & Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cosplay OzAnimart Pty Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Cosplay OzAnimart Pty Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is . Our ABN is 14120451229. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

This privacy policy sets out how we uses and protects any information that you give us when you use this website.

We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

1. What we collect

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers

2. What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

3. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

4. How we use cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

5. Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

6. Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible at wholesale@ozanimart.com.au.